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Information for cardholders

Useful advices

On-line shopping is more convenient, it is distinguished by wider choice and sometimes better prices. As when making purchases at shop or by phone, there are several basic rules which we advise to follow when making purchases via Internet for assurance of best result.

Use safe browser. Be careful that web-site or URL-address must contain letter 's' after 'http' (https).
 
Keep your password in secret. Some on-line shops require you to register the user’s name and password prior to making purchase of goods. Just as you keep your PIN code in secret, do not disclose your password to other people.
 
Use Internet to compare retail sellers. Compare goods and prices prior to purchasing – visit different web-sites in order to find your goods at the best price.
 
Protect data on your card. Provide data on your card VIRTU@L VISA only after making purchase – do not disclose any information in any other cases.
 
Verify conditions of delivery and return of goods. Prior to completion of on-line transaction, read conditions of delivery and return of goods to a shop. Find out whether you may return goods and who is responsible for costs.
 
Control your transactions. Control entries on your transactions – if you need to return goods, or have questions with regard to your purchase.

Rules of usage by payment cards

 Download the rules of usage by payment cards

    

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© 2011 PJSC "RODOVID BANK"
Head Office: 1-3, Pivnychno-Syretska Street, Kyiv, 04136, Ukraine
Telephones: +38 (044) 200-20-02, 0-800-50-8888
License of NBU ¹27 dated 14.07.2009